Four Signs It’s Time to Find a New Home Heating Oil Supplier

Finding a reliable heating oil company is key to sourcing great fuel at economical prices, but how do you know if you’re getting the best from your current supplier? If you aren’t satisfied with the service you are receiving, it may be time to look elsewhere. To help you make your decision, here are four signs that it’s time to find a new home heating oil supplier.

Your heating oil deliveries are often late

If your heating oil supplier isn’t committed to making on-time deliveries, this is a warning sign that you aren’t getting the most from your current company. Dedicated fuel suppliers recognise the importance of punctuality and will always go above and beyond to meet the delivery time they have given you. If this isn’t something you are benefiting from, look for a competitor with a proven track record of reliable delivery services.

Late deliveries are frustrating, but missed deliveries simply aren’t acceptable. Make sure to find a new company if your heating oil suppliers regularly miss deliveries.

Placing heating oil orders is time-consuming

Ordering heating oil for your home shouldn't be difficult! You should be able to place orders quickly and simply, without the process eating into your day. If ordering heating oil from your current supplier is time-consuming and frustrating, consider looking elsewhere. Many companies now allow you to purchase heating oil through an online account, so you can stock up on the fuel you need with just a few clicks of a button.

Your supplier doesn’t offer competitive prices

Oil prices fluctuate regularly, but a well-established fuel supplier will have the expertise and resources to keep their prices as low as possible. You may expect their prices to rise and fall slightly over time, but if your oil company keeps hiking up their fees on a regular basis, it may be time to search around for a new supplier. Make sure to get quotes from a few companies in the local area to compare prices; doing so will allow you to figure out which prices are reasonable and which are too expensive.

Your supplier is unprofessional or impolite

High-quality heating oil is essential, but you should also expect to receive exceptional customer service from your chosen heating oil supplier. Not receiving this is a surefire sign that it’s time to find a new fuel delivery service. All dedicated companies know the importance of respecting their clients, acting professionally and fostering positive customer relationships, so try to avoid suppliers that don’t have these values.

Has the time come to change your oil supplier? If you’re based in Nottinghamshire, Leicestershire or Derbyshire, you needn’t look further than Northern Oil. We are proud to supply a range of low-cost fuel products, including home heating oil, red diesel and commercial oil, and to prioritise on-time deliveries to every client we work with. To learn more about our affordable fuel delivery services, please don’t hesitate to contact us today.